Workplace Myths #1: Why 'Culture Fit' Is Actually Killing Your Innovation
Stop hiring carbon copies of yourself - culture fit is just bias in a shiny suit, and it's strangling your team's creative potential.
Let's talk about culture fit. You know that warm, exciting feeling when you meet someone in an interview and think "Oh, they're just like us!"
The things is about that feel is that it's not culture fit. It's bias doing a little dance in your brain.
This is not a comfortable post to read (or to write, but I felt it had to be said).
Culture fit has become the hiring world's favourite excuse for choosing people who look, think, and act exactly like the people already on the team. We've dressed it up in fancy language and convinced ourselves it's good practice, but really we're just building teams of clones.
And clones don't innovate. They just nod along.
What Culture Fit Actually Means
When most people say "culture fit," they mean "this person reminds me of myself" or "I'd grab a pint with them." That's not culture fit. That's just you being comfortable with familiarity.
Real culture fit should be about whether someone can thrive in your work environment and contribute to your mission. Can they handle how you make decisions? Do they share your core values about treating people well? Will they speak up when something isn't working?
But instead, we've turned it into a test of whether someone went to the same uni, supports the same football team, or laughs at the same jokes. We're basically asking "Are you like me?" and calling it professional assessment.
I've seen brilliant candidates get rejected because they were "too intense" or "didn't seem like they'd fit in with the team." What we actually meant was "they made us slightly uncomfortable because they weren't exactly like us."
The Real Cost of Your Comfort Zone
Thing about hiring people who fit perfectly into your existing culture is that they won't challenge it. They'll just reinforce what you already do.
You end up with a team of people who all approach problems the same way, who all have similar blind spots, and who all think your current way of doing things is brilliant. That's not a recipe for innovation, but a recipe for stagnation.
I worked with a startup once where every single person on the product team had the same background. Similar universities, similar previous companies, similar weekend hobbies. They were lovely people, but they kept building the same type of product in the same way and couldn't understand why they weren't breaking through.
When they finally hired someone from a completely different industry, she spotted problems they'd been blind to for months. Within weeks, she'd suggested three changes that opened up entirely new market opportunities.
But she almost didn't get hired because she "seemed a bit different" in the interview.
The Bias Hiding in Plain Sight
Culture fit gives us permission to discriminate whilst feeling good about it. We can reject someone and tell ourselves it's not because of their race, gender, or background - it's because they "wouldn't fit in."
But what does "fitting in" actually mean? Usually it means sharing the same cultural references, communication style, or social habits as you and the other people in the hiring process. And guess what? Those things are often heavily influenced by race, gender, class, and educational background amongst many other things (there are a lot of biases).
When we say someone "wouldn't fit in," we're often saying they're not like us. And "us" tends to be a pretty narrow group.
I've seen this happen countless times. The extroverted candidate gets chosen over the introverted one because the team "likes people who speak up." The privately educated candidate gets picked because they "communicate well" - never mind that the state school candidate had better ideas.
We tell ourselves these decisions are about culture fit, but they're really about comfort. And comfort is the enemy of growth.
I Don’t Feel Like This is Me, But If It Was, What Should I Do About It?
So what should you do if culture fit is rubbish? I'm glad you asked.
Focus on values alignment, not personality matching. Instead of asking "Would I enjoy working with this person?" ask "Do they share our commitment to treating customers well?" or "Will they push back when we're making bad decisions?"
Look for culture add, not culture fit. What new perspective or experience could this person bring? What gaps in our thinking could they fill? What problems might they spot that we're missing?
Test for actual work compatibility. Can they collaborate effectively? Do they communicate clearly? Can they handle feedback? These are the things that actually matter for working together.
Challenge your own assumptions. When someone feels "different," ask yourself why. What specifically makes you uncomfortable? Is it actually relevant to the job, or are you just preferring familiarity?
Build diverse interview panels. If everyone interviewing candidates looks and thinks the same way, you'll keep hiring people who look and think the same way. Mix it up.
The goal isn't to hire people who'll seamlessly blend into your existing culture. The goal is to hire people who'll make your culture better.
I worked with an organisation recently who had designed a set of principles that guided the company. Their culture interview was a set of questions designed to understand whether the candidate would work with those principles. They didn’t have to have perfect answers for all of them, but the questions helped to remove some level of bias at least.
But it didn’t always work - an engineer they hired, who, to this day, can be a bit abrupt, failed the culture interview. They hired him anyway based on his skillset matching their needs and he’s turned out to be one of the best engineers the company ever employed.
The Bottom Line
Culture fit sounds sensible until you realise it's just a polite way of saying "hire people like me." And hiring people like you is the fastest way to kill innovation, creativity, and growth.
Your team doesn't need another person who thinks exactly like everyone else. Your team needs someone who'll spot the problems you're missing, suggest the solutions you haven't considered, and push you to do better work.
Stop looking for people who fit perfectly into your current culture. Start looking for people who'll help you build a better one.
Trust me, your future self will thank you for it. And so will your bottom line.